Atlantic DVD - Privacy

Jump To:

08 September 2008

ATLANTIC DVD PRIVACY POLICY

Atlantic DVD is committed to supporting and implementing the 'National Privacy Principles for the Fair Handling of Personal Information', which outlines clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations. Information on how we comply with these privacy principles is detailed below in a Question and Answer format.

WHAT INFORMATION IS COLLECTED FROM ME WHEN VISITING YOUR WEB SITE?

General Site Browsing
Our ISP makes a record of your visit and logs the following information for statistical purposes - the user's server address, the user's top level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.

Ordering Products Through the Web Site
Atlantic DVD use cookies to keep track of products in your shopping cart. This information is stored on your machine. Cookies are not used to for any purpose other than this, and all cookies expire after 30 minutes of inactivity. Further information is collected from you when you go through the checkout process and it outlined in the next section.

Email Newsletter
You can subscribe and unsubscribe to a plain text or HTML-formatted email newsletter at any time through the form on the site’s home page. You will not receive an email newsletter from us unless you specifically consent to receiving one.

WHAT SPECIFIC PERSONAL INFORMATION ABOUT ME IS STORED AND HOW IS THIS INFORMATION USED?

During the checkout process, certain information is collected from you for the purpose of order fulfilment.

Information stored is as follows:

•	Email address
•	Name
•	Billing Address (address, suburb, country, etc)
•	Contact Phone and Fax Number (optional)
•	Order Details (product ID, product quantity, price, date, etc)

These details are stored solely for the purpose of order fulfilment and correspondence. If you register for our site, your details are stored on our secure web server for recall during subsequent order placement.

Once-off order details are stored by Atlantic DVD for 12 months, and then deleted. This is so we can cross check any enquiries relating to these orders, if and when they arise.

You can request a copy of the information stored by Atlantic DVD at any time by sending an email request to enquiry@atlanticdvd.com.au, which includes details of your name, email address and one prior order number. Upon request we will delete your personal details from our records.

Your delivery address or credit card details are not stored on our web server. Credit card data is stored securely offline until your credit card is charged, then is deleted.

Atlantic DVD also uses order details to generate combined demographics for the purpose of improving site design and user experience. Individual details are never used for any purpose other than order fulfilment and correspondence.

DO YOU SELL OR GIVE ANY OF MY PERSONAL DETAILS TO OTHER PEOPLE/COMPANIES?

No. Your personal details are stored for the sole purpose of fulfilling your order and to improve your online experience, making it as easy and as fun as possible. Your personal information will never be sold, transferred or in any way provided to third party companies, government agencies or subsidiaries, except when required to by law.

WHEN WILL YOU CORRESPOND WITH ME?

Atlantic DVD will correspond with you for the following purposes:

•	Order confirmation
•	Order shipments
•	Order cancellations
•	Order returns
•	Answering general enquiries
•	Email newsletter (only if you have specifically opted in to receive a newsletter)

You may opt out of receiving email newsletters at any time by re-entering your email address in the appropriate place on the home page of the web site.

Your email address will not be provided to any 3rd parties without your consent.

Our privacy policy complies with the recently introduced Privcay Act, which can be seen at www.privacy.gov.au.